Electronic Caregiver and Southwest Center on Aging.
Electronic Caregiver’s Pro Health remote patient monitoring system
The Electronic Caregiver Pro Health offers 24/7 emergency response, monitored health and medication reminders, and the ability to record health vitals with Bluetooth biometric devices.
Electronic Caregiver’s Pro Health system provides remote patient monitoring care from a patient’s home. It features emergency response, medication reminders, and pocketMD telemedicine. The Pro Health also pairs with several optional Bluetooth devices. These include a glucometer, blood pressure cuff, pulse oximeter, spirometer, non-contact thermometer, and weight scale.
Vitals information can be directly routed to a designated medical provider, giving them important health data for each patient in real-time. The system’s RPM dashboard alerts providers when a patient’s health falls above or below a certain threshold. Providers also get an alert when the system contacts emergency medical services (EMS) or customer service, or if the patient has not used the device within three days.
Southwest Center on Aging and Remote Patient Monitoring Results
As of July, the Southwest Center on Aging had about 109 patients enrolled in Electronic Caregiver’s Remote Patient Monitoring program. About 95 percent of those enrolled use the system daily.
“Remote patient monitoring has made things easier for me, especially when it comes to managing diabetes and blood pressure,” Duran said. “I used to have the patient check their blood pressure. They would check their sugar. Then write it down on a piece of paper. And then, show it to me. As you can imagine, some people do it, some people don’t. Some people are better than others.
“Many times, we rely on these numbers to make critical decisions when it comes to insulin adjustment or blood pressure medications,” he continued. “Being able to access these numbers through my computer or to have my nurse here letting me know some of the acute changes with these patients has definitely changed the way we address these medical problems and the way we treat our patients.” As in so many others, the Pro Health is also positively impacting results at this practice.
Pro Health has helped save a patient’s life
Esther Porter, a CCM nurse at SCOA says she has experienced events in which the Pro Health helped save a patient’s life. In one instance, Porter was alerted that a patient’s blood pressure was a little low. She called the patient’s caregiver to discuss the issue. About five minutes later, another alert came through the system. The patient’s blood pressure had dropped even lower.
Porter was alerted that the patient had fallen. “I was able to keep the patient’s caregiver on the phone. I instructed her how to use the emergency button on the Pro Health. And, we were able to get EMS there pretty quickly,” Porter explained. “The patient could have fallen and not been found for a while if the caregiver wasn’t contacted.”
The Pro Health gives patients a sense of comfort and peace of mind. It lets them know that a medical professional is keeping a close watch on their health. “I’m still checking up on patients,” Porter said. “The phone calls we make on a monthly basis, they really enjoy that because they have that connection to somebody.”
The Pro Health provides strong assistance to the team at the Southwest Center on Aging in addition to so many other resources they provide to their patients. The center is a full support system for each patient that comes through their doors.
Better Outcomes and Reduces Hospital Readmissions with remote patient monitoring
Porter recommends other physicians use Electronic Caregiver’s Remote Patient Monitoring program. It provides comprehensive patient care, better outcomes, and reduced hospital readmissions. Having patients’ health data readily available also makes it easier to share with other providers and specialists if needed. “A lot of times, the data they need is just not available. With the RPM system in place, I can provide that to them,” she said.
At Electronic Caregiver is honored to partner with practices such as SWCOA. Lives are being altered for the better and some are actually saved. Clinical staff, patients, caregivers, and patients alike all agree that the Pro Health has been a game-changer.
In addition to these benefits, RPM is payable by Medicare and Medicaid programs in some states. For information about Electronic Caregiver’s Pro Health system and it’s remote patient monitoring as well as other services, call 1-833-ECG-LIFE or reach out to a care partner near you today.